Frequently asked questions or Questions and Answers are listed questions and answers, which usually our clients ask. These questions are also how they started to find us.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”How to apply for CoA (Certificate of Approval) or letter of exemption from Suruhanjaya Tenaga (ST) for rice washer?” css=”.vc_custom_1616389369961{background-color: #ffffff !important;}”]For assistance in CoA application, AnsarComp will require the Test report & Certificate at Laboratory under the IECEE Scheme for the rice washer; The purpose of importation whether for industry or household; Quantity of models and frequency of shipment for application data.

For ST approval, Importer Registration (One-time registration) is one of the compulsory elements. Followed by valid test report from Test Lab under IEC CB scheme. Once CoA approved, product can be shipped, cleared custom and park product at warehouse temporarily.

AnsarComp will arrange for Consignment test & Safety Labels application with SIRIM. Should the samples be as per CB Test Report, the safety label will be issued by SIRIM.[/vc_toggle][vc_toggle title=”How to obtain Sirim certificate and Safety label for Electrical Item (Food Processor)?” css=”.vc_custom_1616400970750{background-color: #ffffff !important;}”]Undergo SIRIM EcEE Registration, a one registration. Applicant will be required to sign Letter of Undertaking at SIRIM QAS, Shah Alam for SIRIM evaluation process, assisted by AnsarComp’s consultant.

Followed by SIRIM Consignment test for Safety Label.  For fee’s on-Site inspection; Testing Fee and Label fee, Ansarcom will advise applicant upon quotation.[/vc_toggle][vc_toggle title=”What is the procedure to obtain SIRIM certificate for new Brevi Diffuser?” css=”.vc_custom_1616401021847{background-color: #ffffff !important;}”]To obtain SIRIM certificate for the product, documents such as K1 form, K1 chit, CUSTOMS receipt, Invoice, packing list, AWB/BL, serial/batch number of each unit and the copy of ST-CoA are compulsory to be provided by applicant.[/vc_toggle][vc_toggle title=”How to release Amazon’s foot massager for personal use from CUSTOM’s detention?” css=”.vc_custom_1616401075145{background-color: #ffffff !important;}”]To get the item released from CUSTOMs, ST Released Letter is compulsory to be issued. Prior to that, documents such as Softcopy of IC/Passport, Softcopy of Purchase Invoice, Softcopy of Detention Letter from Custom (if any), Softcopy of Air Waybill/Bill of Lading/Delivery Order, Softcopy of Product Specification and Port of Entry shall be submitted to AnsarComp.[/vc_toggle][/vc_column][/vc_row]